Over the years we have gathered numerous emails and letters from customers. Here are a few from the last few months…(the rest are here on our main site).

We also have one of the most viewed and positively reviewed vendor pages on North American Motoring.com:

http://www.northamericanmotoring.com/reviews/showproduct.php/product/38/cat/17

Hi Aaron,

Just wanted to drop a line and say thankyou to Out Motoring for sorting out my order and being kind enough to refund shipping and throw in a hat! The shift knob turned up this afternoon and I’ve just
fitted it to my Cooper. Looks great.

Thanks again, after this experience I know I’ll be ordering from you again.

Jason.

Aaron-

Thanks for the receipt. I have been so impressed with your company’s customer service. I had originally left a message regarding my return on a Friday afternoon on the company voice mail. I received a call back within a few working days. The gentleman was pleasant and cooperative. I received your receipt via email this morning and felt compelled to write back. Today it seems that no one keeps their
word and very few companies follow up in a timely fashion, if at all.

My son and I will do business with you at every turn, where applicable’ for this reason. He plans to place an order next week.

Please pass this along to management to whomever you feel would appreciate hearing from an appreciative customer. Thanks, and have a great day!

Melinda Scherer

Hi Aaron, this is Larry from New Zealand. I’ve recieved the parcel today, thanks very much and thanks very much for the magazine and key ring.

regards

Larry

Hi Aaron,
I just got my car back from the install of the brakes and the exhaust. The install of both were uneventful, going as planned. The additional power from the exhaust is impressive and the sound actually helps balance out some of the whine from the CAI and SC pulley. It really feels more natural. I have not really had an opportunity to test the brakes yet, although I had expected them to be firmer as a first impression. All in all, I think I am going to be very happy with these modifications. Thank you for your help and advice.

Do you happen to have the serial number of the exhaust. I forgot to ask them to pull it off the system prior to installing.

Regards,

Len

Hey recieved my order today,right on time to,great service and would recommend to all Mini Drivers who want top class parts. I actually work where the Mini is built so i know quality when i see it, keep up the great work.

Pete

Thank you so much for your quick response. Go ahead and use the 3 day select if that is the most convenient for you. Either one is fine. I really appreciate your help.

Out Motoring is such a fine place to do business with. I hope you have a good holiday.

Thanks again !!

Lynn

Heya Aaron

The JCW nuts have arrived safe & sound… & a major thanks for sorting out some economical shipping & a great final price I’ll be sure to put the decal & keyring to good use also

Cheers

Gary

I received my order on Wednesday. Thank you for including the PIAA lamp grill! You know, its the “little” things that people do in their business dealings that sometimes can mean more to a customer than the “big” things. I appreciate your being there for all of us “miniacs” out here…

Wayne George

Hi guys
Just wanted to let you know my gauges arrived today. I am very impressed with your service and speed of delivery. I am president of clubMINI in Western Australia and will certainly be telling everyone in
the club how great your service is to Australia.
Cheers
Jason Parker
President
clubMINI WA

Aaron,

I just wanted to pass along my thanks and my satisfaction with both the Milltek Exhaust and Alta sway bar that I recently purchased. Both are performing extremely well, and again I appreciate all your time and advice. I will certainly be back with additional business in the very near future.

Keep up the good work.

Shane T

Thanks!!!

You guys ROCK, and that’s why I use you instead of Moss or the rest of them. I am looking for a stainless brake line set for an early ‘03 S, you showed them out of stock. Let me know on that one.

Plus, Go Buckeyes..

Vince

Hi, I’ve been a fan of Outmotoring since my first purchase in December of 03 for my 03 MCS. I’ve since moved on to an 06 but will always stay loyal to Outmotoring. Cool products at good prices.

I thought I would shoot you some feedback as I came across this page while looking through for more stuff for my MINI addiction. Thanks for the great service and all that you do to help the MINI community. Whether it be setting up at MOTD or sponsoring Whiteroofradio. You all rock.

Thanks

Steve

Aaron,

Thanks for your reply - as you stated, USPS still has not updated the package status, but all is well - it arrived several days ago in perfect condition. I appreciate your response - sorry it took me a
few days to write back, but I’m sure this won’t be my last order with you. I haven’t installed the armrest yet - hopefully I can figure out how to get the old parking brake shell off… Thanks.

By the way, do you have any advice about putting roof racks on a Cooper S? Would use for surfboard and/or bike.

Mahalo,

Tom

Thank you Aaron. You are a man of your word and I appreciate it very much. You will continue to get my orders. > > Respectfully,

David A

I received the wiring harness that worked with the older directions. I installed it today and it works great. Thanks for helping me with this issue. I’m glad it was able to be resolved. I will put the old wiring
harness in the mail this week. I look forward to future puchases from your store. You have great upgrades for us MINI owners.

Chad Jimison

Hello,
I just wanted to say that I had received my Stubby Antenna for my MINI fast and with extras (decals). Thank you so much for fast and great service!

-Brad

Hi Aaron and crew!!!!! Just wanted to say thanks……I ordered a new cupholder for my MCS on 9-14-06…at my door today, 5 days later!! You guys rock!

Thanks again!

Tom Petrosinelli

Hey Guys, Just received my order and those mirror caps are absolutely perfect. That was a fast delivery and I will certainly order from you again.

Eric, Montreal

Thanks Aaron. As expected, it was a top notch experience purchasing from Outmotoring. I appreciate it!

Ming SF Cal

Hi Aaron,
I would like to take this opportunity to compliment you on your excellent service , I received my gauge panel today within 8 days, it would have taken us this long to send it down the road

Thanks again
John
Australia

Hi Arron! Kim & Jason Haddix will be attending our road rally and have just informed us that your have donated stickers, keychains, a shirt, a hat and seatbelt covers for the teams competing in the rally. In behalf of Cincinnati Mini we would like to say “Thank You” for the donation. We are sure that the
participants will really enjoy these items.

Thanks!

Satolli & Beverly Glassmeyer
Scenic Road Rallies LLC
812-623-5727

Thanks for sending the MINI cubby so quickly. It fits perfectly and my wife is finally happy with the storage area under the instrument console.

Marylin

Thanks so much, Your service is great and the parts are perfect

max

Hi there, I just placed my first order with you and wanted you to know that it’s because I listen to Don and White Rood Radio all the time and hear your ads; I think it’s great you support them and will give you any business I can.

Cheers,
Tracy

Aaron, I just wanted to thank you for your phone call, and I finally got a set of calipers on the wheel hub diameter, and it IS indeed 56.1, and I am all set!

I mounted the wheels today, and I should have some good pictures tomorrow. Thanks again for the great customer service!

Ciao
ChrisB

My car is a 2006 Mini Cooper. No special Aero kit addons, base model. I pulled the right side back off, I retained the screw with which I attached it on the bottom. It is unused other than to have pulled off the red adhesive protection when I tried to install it. I understand now it is not in ‘as new’ condition.

When I showed the fit to the Flow Mini service writer this morning (along with the new US-spec instructions that you emailed me) he said “I can see why you’re not happy, it doesn’t look to fit snugly enough”. I had them replace the right rear moulding that I had cut into and re-attach the light marker to the new original moulding piece.

I understand that you’ve not had anyone else have problems with these mud flaps. This experience has caused me to decide to no longer attempt to DIY any Mini parts, even if they are official. I would appreciate a partial refund but I understand if that is out of the question.

The service writer at Flow agreed with me that a better solution would have been a replacement moulding with a mud flap cast into it, that would replace the factory one, instead of the bogus add-on design. I’m happy to have my car back in original condition, but extremely dissatisfied with this experience. I do not blame you folks, you’re just resellers for OEM parts, but if you want me to send these back let me know. Otherwise they go in the trash.

Thank you
David Bishop

Hello Andrea, I just wanted to let you know that I received the elusive screw today for my cup holder. Everything’s installed and looking good-thanks again. This is my third order from Out Motoring and I’ll be sure to come back again for any other MINI essentials. Thank you!

Justin Etu

Aaron, I got the wheels today and I can’t wait until Thursday when I get them put on. I appreciate your quick responses and friendly customer service. Thanks a lot!!!!!!!!!!

Clifton